Privacy Policy

Last Updated: 2023-07-05

This Privacy Policy (“Policy”) describes how Design Ambulance (“we,” “us,” or “our”), a provider of last-minute graphic design services, collects, uses, shares, and protects the personal information of individuals (“you” or “users”) who access or use our website located at [Website URL] (the “Website”) and related services. This Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Collection of Personal Information

1.1 Information You Provide to Us

When you access or use our Website, we may collect personal information directly from you. This information may include:

(a) Contact Information: Your name, email address, phone number, and postal address. (b) Company Information: Your company name and ID. (c) User Account Details: Username and password for accessing your Design Ambulance account.

1.2 Information We Collect Automatically

We may also collect certain information automatically when you use our Website. This information may include:

(a) Log Data: We collect server logs that may include information such as your IP address, browser type, operating system, referral URLs, and timestamps. (b) Usage Data: We gather information about how you use our Website, including the pages you visit, the features you access, and the actions you take.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

(a) Third-Party Plugins: We use third-party plugins, such as Calendly and Google Analytics, which may collect information about your interaction with our Website for marketing purposes. Please review their respective privacy policies for more information.

2. Use of Personal Information

We may use the personal information we collect for the following purposes:

(a) Providing Services: To deliver the requested graphic design services and fulfill your orders. (b) Communication: To communicate with you regarding your inquiries, feedback, and requests. (c) Marketing and Promotional Purposes: To provide you with information about our products, services, promotions, and offers, subject to your consent where required by applicable law. (d) Improving our Services: To analyze and enhance the functionality and performance of our Website. (e) Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.

3. Sharing of Personal Information

We may share your personal information with third parties in the following circumstances:

(a) Service Providers: We may engage trusted third-party service providers to assist us in operating our Website and providing the services to you. These service providers will have access to your personal information solely for the purpose of performing services on our behalf. (b) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. (c) Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request from a governmental authority.

4. Security Measures

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We have implemented physical, technical, and organizational safeguards to ensure the confidentiality and integrity of your personal information. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

5. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect and maintain about you. These rights may include:

(a) Access and Rectification: You have the right to access and rectify your personal information held by us. You can request to review, correct, or update your personal information by contacting us using the information provided in Section 8. (b) Data Portability: You have the right to receive a copy of your personal information

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